Causing My Own Mayhem

I adore hunting for vintage things for my store.  Always. Yard sales, rummage sales, estate sales, thrift stores, online auctions…they’re all good and all fun. 

But I realize some other parts of the biz aren’t so delightful. And sometimes I cause my own mayhem. My own pointless drama. Like in these cases. May my mistakes not be yours!

The Case of the Missing Item

Here’s the story: I track my inventory by bin number or location (and yes, “Cupboard Above Microwave” is a real location), and when an item sells I check the list to see where I’ll find it. But an item that just sold was not on the list. Rats! But wait, I was pretty sure I’d put it in a closet drawer. I checked the drawer. Nope, not there. I checked the other drawer. Nope. Then I started checking other likely areas, finally heading out to my storage bins in the garage and tediously opening up most of them and rooting around.

Now I knew I had this item. It was here somewhere, but why, oh why, hadn’t I added it to my inventory tracking doc?!

Part of my two-column inventory list.

Finally I decided to check (for the third time) the drawer where I had originally thought it was in the beginning. I pulled out all the items and there is was, hiding underneath some sheet music.

I had an “Oh, thank goodness” moment and then I quietly remonstrated myself for not having tracked it to begin with. The truth is I spent wasted over an hour looking for it!

Now you may be thinking, “Well, it was your fault.” And you’d be right. It was. Sigh.

Note to self: Make sure every item gets put on my tracking list. Every one, every time, without exception.

The Case of the Hard-to-Ship Item

Every once in a while I buy something that I know is going to be challenging to ship and yet I still buy it! And then I grumble later when it sells and I have to pack and ship it.

Here’s the story: A while back I sold a cool 12″ vintage globe.

I had bought it for $5 at an estate sale and sold it for $30, so I had a profit of $23 profit or so after fees and COGs. But this bad boy took me 25 minutes of careful packaging and a lot of packing materials to ensure it arrived safely. I was annoyed with myself. It was just not worth it for $23 IMHO. 

Note to self: Stop buying hard-to-ship items unless you plan to sell them locally or they are really (really) profitable.

The Case of the Post Office Woes

Here’s the story: On Saturday morning I made a special trip to drop off five small First Class packages in my post office’s secure interior mail slot. On Monday morning I dropped off eight packages on the drop-off counter. By late afternoon on Monday the eight I dropped off had already been scanned and the tracking info displayed them as “In Transit.” The five I dropped off on Saturday had not been scanned yet and the post office showed no record of having received them. What???

I started worrying because in the past stuff I’d dropped off on a Saturday  got scanned and moved along quickly. At 4:00 p.m. I decided to drive back to the post office to speak with someone. I got the manager. When I explained the situation, she said,  “Well, we don’t have staff working on Saturdays.”

 “Yes, but wouldn’t the packages have been scanned today? The ones I brought in this morning were.”

“I’m sure they just haven’t shown up yet. But if not, they’ll be scanned in San Francisco. Don’t worry,” she said with a smile. “They’ll show up.”

Well, I was worried and when I got to my car I am embarrassed to say I burst into tears. Who cries over stupid stuff like this?!! Apparently I do. I was just so darn frustrated. My buyers will think I haven’t mailed their items and fast shipping is always appreciated and, these days, expected. And what if in the worst-case scenario they were stolen at the post office. Does that even happen? I envisioned having five unhappy customers and me having to refund them all. Aaack!

(Postscript: I checked their status this morning and the six packages were scanned at 9:50 last night! and are now on their way. Phew! My apologies little post office for having doubted your integrity.)

Note to self: Don’t overreact (for Pete’s sake!) and stop dropping stuff off on Saturday. And take the time to get a receipt for items..at least the more valuable ones.


Well, I hope you enjoyed reading about some of my goofiness. Do let me know if you have any of your own!

As always, happy hunting,

Karen

10 comments

  1. Hard-to-ship item: done that. I have quite a few nice crockery sets that will be a huge pain to ship should they sell. Bought quite a few paintings that won’t be easy to ship, too. Once I shipped a small suitcase at a total loss, considering the packing time etc.
    Did the shipping and fees for the globe only cost you about $2? that’s a bargain! I just got charged £6+ in fees for a pair of gloves.. plus the postage… ouch.

    PO: I always get a proof of posting for the items shipped – else I’d be at a loss, as well as worried/stressed, should it go missing. For the valuable ones I have to ship signed-for.

    Missing-item: I don’t keep a list (yet) as I don’t have many places I can store stuff, so mostly I try to remember or write the content on the container.

    On the other hand, I do get those items that seemed like a good buy at the moment and turn out not to be 😛 …hopefully I’ll learn from the past mistakes 🙂

    Thanks for sharing & happy selling!!

    Liked by 1 person

  2. Hi Gabriella. No, the shipping on the globe wasn’t $2, but I had charged the shipping separately on this ($22!, but I actually paid $22.64). The $2 was for the fees and extra shipping I paid.

    I agree, paintings can be a hassle to ship. Lately I’ve been buying just small ones.

    You’re wise to always get proof of posting. 🙂 I really should every time too. I’ve had three items delivered with signature confirmation. At what value do you typically add this?

    All the best, Karen

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  3. We all have times when we can’t find stuff. I have a garbage bag of cookie cutters that are in my storage shed but we have put many thing in front of them, even though I just used the bag a couple of weeks ago. They are good sellers, but not a huge profit so I’m just saying ‘oh well’ and moving on! I’ll find them once I start updating the furniture in front of them. And missing packages are not unusual. I ordered some drawer handles from an Etsy shop about a month ago and never got a tracking confirmation. The owner of the shop finally contacted me to see if I had received them, guess she didn’t check her tracking when she dropped her package off?! Don’t be hard on yourself, this is a crazy time of the year, busy and stressful.

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  4. I store my inventory in beer cases (A friend works at a bar) with a piece of paper on the end listing the contents-ugh. Many times I have played find the sold item game-not fun.

    I also sold a globe very similar to the one pictured. After packing and shipping costs (I underestimated the weight) it brought me very little revenue.

    The drop off counter at the post office, I left 2 packages. I checked and checked, no scan. I went back to the post office and spoke to the manager. My packages were not located. Yes someone took them. I did cry in my car.

    So, you see, you are not alone.

    Liked by 1 person

    1. Hi Pamela. It’s always nice to know we are not alone in our experiences. Tears and all!

      So sorry to hear about your stolen packages. That’s painful! I know at our drop-off counter it would be easy enough for folks dropping off packages to lift a few of somebody else’s. :\

      Thanks for sharing with me.

      All the best, Karen

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  5. Hi Karen…. yes, I have done all of the above….except I haven’t cried yet. Screamed, yes. Today I have been searching and searching …. tomorrow I may have to cancel and refund an order. sigh.

    Liked by 1 person

  6. I love how much I can relate! I started reselling 2 years ago as a side gig and oooo tracking stuff got overwhelming, my boyfriend took over and now he stays away from items that he’s not passionate about shipping, and last the USPS … I am so wary of dropping off at the counter, but as long as you can ask them to scan it I never worry about it anymore

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    1. Hi Quick Hatch! Yah, some aspects of this biz just drive me crazy. Nice you got your boyfriend helping out! I brought it some packages the other day to the post office and realized I HAD to get them scanned. I couldn’t just set them on the drop-off counter. Still feeling a bit vulnerable. All the best in your biz, Karen

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